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NEW Online Service Portal for Permits, Planning Applications and Payments

Services now available online

Post Date:04/02/2020 11:32 AM

The City has just launched a new online Citizen Self Service Portal (CSS). Now, you can apply for Building, Fire and Engineering Permits, submit planning applications, and pay any associated invoices for permit or application fees all online.

To access these new services, you must first create an account on the new online CSS portal. Once your have registered for an account, you will also be able to monitor the status of your applications, request inspections, upload plans, and collaborate with City staff.

Common services available include:

  • Building Permits for Block Walls, Additions, Alterations, Solar Panels, Pools, Roofs, Decks, Demolitions, Plumbing, etc.
  • Fire Permits for Fire Alarm and Detection Systems, Fire Sprinklers, Hood and Duct Suppression Systems, Sprinkler Monitoring Systems, etc.
  • Engineering Permits for Grading Plan Checks, Encroachment Plan Checks, Improvement Plan Checks, and Transportation Permits.
  • Planning Application Submittals for Commercial Design Review, Conditional Use Permits, Extension of Time, General Plan Amendments, Landscape Plan Checks, Preliminary Application Review, Signs, Temporary Use Permits, etc.

To navigate this new portal and the many services available, the City has created user guides for each of these key service types. Please review these steps carefully. Find out more, access the portal and find user guides for these new processes at www.lake-elsinore.org/CSS.

While City Hall is closed to the public due to COVID-19, Lake Elsinore is open virtually and ready provide the highest quality services you count on. We continue to explore other innovative tools to best support the needs of those we serve.

You can call City CSS Portal support staff with any questions you have concerning the registration or use of the CSS Portal site. That number is (951) 674-3124 x 411.

Find out more at www.lake-elsinore.org/css

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