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Free Smart Phone Graffiti App Available

Reporting Issues Just Got Easier

Post Date:08/01/2012 4:00 PM

 NEWS RELEASE

 Free Smart Phone Graffiti Application Available to Lake Elsinore Citizens

The Lake Elsinore Smart Phone Graffiti Application “SeeClickFix” allows citizens to use their smartphones to report specific types of incidents such as graffiti, abandoned vehicles, potholes, flooding, etc., to the City. Staff is notified of the incident through email and the request is channeled to the correct department for resolution. Once the incident has been resolved, City staff will update the status of the request which then triggers a notice to be sent to the concerned citizen that the incident has been addressed.

 SeeClickFixDownload

Citizens can download the “SeeClickFix” application for free and is available for the iPhone, Android, and Blackberry Phones by visiting their respective smartphone application stores. The official rollout of this program is August 1, 2012 with notification(s) going to the City website, Facebook, and Twitter subscribers.

Benefits that can be identified from the “SeeClickFix” smartphone application are:

  • Increased community involvement and improved customer service
  • A “second set of eyes” to identify issues in the community
  • Increased City beautification
  • Increased staff efficiency in the abatement process
  • The City’s response time dramatically lowers
  • Data tracking showing potential “hot spots” in the City

The smartphone application makes it easier to report and keeps up with the technology tools available to our citizens. This notification tool does not replace or eliminate reporting options for citizens that include telephone, letters, City website, and email.

City website: www.lake-elsinore.org
Telephone: 951-674-3124 Fax 951-674-2392
Business Hours: Monday through Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 4:00 pm.

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The City of Lake Elsinore features Southern California’s largest natural freshwater lake. The City’s current population is estimated at 53,024. The City’s brand and slogan, “Dream Extreme,” exemplify the scenic beauty and active life style of this 124 year old boom town. Visitors and residents enjoy water sports such as skiing, power boating and fishing, world-class sky diving drop zone and thermals, a regional motocross track, professional baseball, an 18 hole golf course, outlet shops, plus dining and entertainment in Historic Downtown. The City’s Web site is www.lake-elsinore.org.

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