The COVID-19 situation is changing regularly. The City continues to closely monitor guidance from the local, state and federal level to best protect our community. In a public health emergency, like this, the County's Public Health Department is the lead agency and the City serves in a supportive role. The City of Lake Elsinore remains regularly engaged. We have a plan, we are prepared and we are doing everything we can to ensure the health and safety of our residents. Please stay informed and remain vigilant during this rapidly evolving, unprecedented time.

Below are the latest updates pertaining to the City of Lake Elsinore's response to the ongoing COVID-19 Pandemic.  This page will be updated frequently.  Please check here and the city news feed for the latest information. 

View the Latest COVID-19 Video Update from the City Council (the City is no longer creating weekly updates, only as needed) 

Looking for the latest count on number of COVID-19 cases in the State or Riverside County, please visit their websites. This data is changing daily. 


July 30, 2020 - Riverside County launches the "Masks are Medicine" Campaign 

As part of a community action plan, Riverside County has announced that they will be giving away 10 million face masks to help slow the spread of Coronavirus. They are calling this the "Masks are Medicine" Campaign. 

While we do not have a cure for the novel coronavirus, wearing a mask paired with social distancing and good hand-washing lowers your risk of infection by 95%. Masks are the safest, cheapest, and most effective way to slow the spread of the virus.

The masks will be given out by local nonprofits, houses of worship, senior meal delivery programs, and local businesses. Also, anyone who visits a county or state-run testing location will receive a free mask. 

The County is also asking its residents to join the fight against Coronavirus by making the pledge to wear a mask or face covering whenever leaving home and to avoid social gatherings. 

Read the Press Release here.

July 13, 2020 - Governor Orders Further Businesses to Once Again Close Indoor Operations. These businesses are allowed to continue operating outdoors. 

Effective immediately, the following businesses are now ordered statewide to close all indoor operations (please note these businesses were previously closed to indoor operations in Riverside County on July 1):

  • Dine-In Restaurants 
  • Wineries & Tasting Rooms
  • Movie Theaters
  • Museums & Galleries
  • Zoos
  • Family Entertainment Centers
  • Cardrooms

Find more information about the State’s Plans here.

COUNTY CLOSURES:  Certain counties, including Riverside County, have been ordered to close indoor operations for the following businesses:

  • Fitness Centers & Gyms
  • Places of Worship
  • Offices for Non-Critical Sectors
  • Personal Care Services
  • Hair Salons & Barbershops
  • Malls

Read the County Public Health Order here: English - Spanish


Starting Monday, July 13, 2020, City Hall and all Riverside County Offices have once again closed to the public. Virtual services remain available. Find out more. 


If you wish to report a business in violation of State and County Public Health Orders, you can do so in the following ways:

  • For Specific Complaints related to Business Violating the Governor's Orders: 
  • For an eatery, bar or body art shop: Complete an online complaint with the County Department of Environmental Health here.

Complaints are reviewed by the public health team to determine risk to public health and potential enforcement actions.

July 2, 2020 - Indoor Business Operations to Re-close in Certain Counties including Riverside County 

On July 1, 2020, Governor Gavin Newsom mandated the re-closure of all indoor operations of the following types of businesses:

  • Restaurants
  • Wineries and Tasting Rooms
  • Movie Theatres
  • Museums and Galleries
  • Zoos
  • Family Entertainment Centers
  • Cardrooms

These re-closures are in response to the rise in COVID-19 cases and are effective in Riverside County. These businesses are allowed to move activities outdoors and remain open.

Read the County Public Health Order: English - Spanish

Read the State Public Health Order here.

Letter from Governor Newsom to All California Elected Officials.

June 30, 2020 - Bars Ordered to Re-Close in Riverside County

Effective June 30, 2020, all bars are ordered to re-close in Riverside County in response to the rise of COVID-19 cases. 

Read the Public Health Order: English - Spanish 

 June 19, 2020 - Personal Care Businesses to Re-Open

Starting Friday, June 19, 2020, Personal Care Businesses are allowed to reopen in Riverside County. These businesses include:

  • Nail Services
  • Skin and Esthetician Services
  • Shaving, Waxing and Threading Services
  • Massage Therapy Services
  • Body Art, Tattoo and Piercing Service
  • Libraries 
  • Wedding Ceremonies 

Guidelines: California's Guidelines for Reopening Personal Care Services

Press Release: Additional personal care businesses to reopen Friday with enhanced safety measures in place 

June 12, 2020 - City Hall & Riverside County Offices Reopen to the Public

Starting Monday, June 15, 2020, City Hall and all Riverside County Offices will reopen to the public. City Hall has taken several precautions to protect our staff and our visitors including partitions in the lobby, labeled areas for those waiting for services, and a requirement to wear a face covering when visiting. 

Virtual services will remain available. 

June 10, 2020 – Riverside County Announces More Businesses Approved to Reopen

After the Governor announced that County’s could start to move further into Stage 2, as part of the Accelerated Stage 2.5, Riverside County announced that the following types of businesses will be eligible to reopen on Friday June 12, 2020:

  • Hotels, motels, inns
  • Schools, day camps, and day cares
  • Campgrounds and outdoor recreation
  • Filming for television and music industries
  • Restaurants, bars, and wineries
  • Museums, galleries, zoos and aquariums
  • Professional sports (no audience)
  • Movie theaters and family entertainment centers
  • Gyms and fitness centers

Please note that some personal care businesses are still not permitted to reopen, including nail salons, tattoo shops, threading and waxing. Youth sports, team sports, weddings and libraries are also not permitted to resume at this time.

Residents are encouraged to visit businesses taking safety precautions to protect their employees and customers and are highly encouraged that residents take steps to protect themselves by wearing face coverings and maintaining social distance when they leave home.

Guidelines: California’s Guidelines for Reopening for Movie Theatres and Family Entertainment Centers

Guidelines: California’s Guidelines for Reopening for Restaurants, Wineries, and Bars

Guidelines: California’s Guidelines for Reopening for Zoos and Museums

Guidelines: California’s Guidelines for Reopening for Gyms and Fitness Centers

Guidelines: California’s Guidelines for Reopening for Hotels (for tourism and individual travel)

Guidelines: California’s Guidelines for Reopening for Campgrounds and Outdoor Recreation

Press Release: More businesses set to reopen Friday

May 26, 2020 -  Places of Worship, Retail Statewide, Hair Salons and Barbershops Can Reopen
The Governor announced that places of worship and ALL retail are permitted to reopen. Hair Salons and barbershops are also permitted in counties that have been authorized to accelerate reopening, which includes Riverside County. All industries are urged to implement key modifications to protect the health and well-being of our communities. Places of worship guidelines suggest that they limit attendance to 25 percent of their normal capacity or 100 people, whichever is fewer. View the state's guidelines below.

Guidelines: California's Guidelines for Reopening for Hair Salons & Barbershops

Guidelines: California's Guidelines for Reopening of Places of Worship and Providers of Religious Services and Cultural Ceremonies 

Press Release: Houses of worship to reopen in Riverside County following statewide guidance (Spanish)

Press Release: Barbershops, hair salons can now open in Riverside County (Spanish) 

May 22, 2020 - Approval to Move Further in Stage 2 - Reopen Retail, Restaurants & Shopping Malls

Riverside County was given approval to move further into the Accelerated Phase of Stage 2 of the State's Reopening Plan. Now, As part of the state’s accelerated stage two, the following locations can now reopen in Riverside County: destination retail stores, including shopping malls and swap meets; dine-in restaurants; and schools with modifications. Please note, the local health order prohibiting primary schools for grades K-12 is still in effect until June 19. 

The County is urging local businesses to follow the guidelines provided by the State and Riverside County as the move forward with reopening to ensure the overall safety of our community. 

Guidelines: Riverside County Guidelines for Reopening  (Safe Reopening Guidelines)

Guidelines: California's Guidelines for Reopening for Dine-in Restaurants & Shopping Malls  (Shopping Malls, Restaurants

Riverside County News Conference Announcement - May 22, 2020

Press Release: State approves Riverside County’s readiness to move to accelerated stage 2 

Press Release: Riverside County attests readiness to safely reopen based on public health data

County Public Health Order Updates:

The County of Riverside and Public Health Officer Dr. Cameron Kaiser have the authority to establish stricter public health measures than the State when needed to ensure the overall health and safety of Riverside County residents. As such, below is a summary of actions the County has taken to date.

LATEST UPDATE Tuesday, May 12, 2020: The Board of Supervisors approved a Readiness and Reopening Framework that was created to provide a clear and simple path to re-open our economy with the proper health and safety measures in place. The plan emphasizes the importance of the overall health and well-being of our communities, but also acknowledges that without a reliable fiscal base and a healthy economy, the County and Cities cannot provide the essential services needed to protect public health and safety. Riverside County is working to get a variance to move further into Stage 2. They are currently awaiting approval from the State. 

View Readiness and Reopening Framework as presented to the Board

Friday, May 8. 2020: Board of Supervisors Rescinded MOST Local Public Health Orders. Residents and businesses must still align with State requirements. Therefore, Face Coverings are now ONLY recommended, NOT required. In addition, Social Distancing is required as mandated by the State's order. More specifically, the County rescinded the following orders:

  • Orders Requiring the Use of Face Coverings and Social Distancing 
  • Orders Related to Short-Term Lodging Facilities
  • Orders Related to Placing Restrictions on Golf Course Use 

Read Official Order Rescinding these Orders, Effective May 9, 2020 

In addition, the County revised the existing School Closures through June 19, 2020. K-12 schools will remain closed. Read latest amended order related to School Closures.  

View Riverside County's Press Release: Riverside County reverts to state orders 

View the State of California's Current Stay at Home Order, Last Amended on May 7, 2020 

Tuesday, May 5th: the Riverside County Board of Supervisors postponed rescinding local public health orders in Riverside County and decided to hold a Special Meeting on Friday, May 8, 2020. 

View Original Agenda Item

Wednesday, April 29, 2020: Riverside County's Public Health Officer extended this order requiring face covering and social distancing through June 19, 2020. This DOES NOT extend the Stay at Home Order and Essential Business requirements currently mandated by the State of California. The State has yet to set an END DATE for the Stay at Home Order. Instead, they have announced a staged plan to reopen the economy as part of California's Pandemic Roadmap. The County and City will respond appropriately to reopen our communities as the State announces more information in the coming weeks.

Amended Order Extending Riverside County Gatherings and Face Covering Order, Issued April 29, 2020, Effective May 1, 2020

Press Release Announcements Related to this Extension: 
Health Officer orders amended; face coverings, social distancing continues (English/Spanish)
Clarification of local health orders

Saturday, April 4, 2020: In response to the rapidly rising number of COVID-19 cases, the Riverside County Public Health Officer Dr. Cameron Kaiser ordered that no gatherings of any number of people may take place outside of family members residing in the same home. In addition, Dr. Kaiser also ordered everyone to wear a face covering when leaving home, including essential workers. Face coverings can be bandanas, scarves, neck gaiters or other clothing that does not have visible holes. Residents should not purchase N95 or surgical masks, as these limited resources are needed for the healthcare community and first responders. The order also included key reminders related to Essential and Non-Essential businesses. The community is urged to review the order closely for all related information, see links below. 

This order is being implemented by Riverside County to encourage residents to comply with State "Stay at Home" orders to flatten the curve of COVID-19. Law Enforcement agencies throughout the County will have the authority to enforce these orders as necessary. Violators are subject to civil enforcement actions including penalties of up to $1,000 per violation per day. Residents should not call 9-1-1 to report groups of people who are not at an essential business. 9-1-1 must remain open for emergencies only. However, the City's law enforcement is monitoring and proactively patrolling the community and will advise our community as needed. Strict enforcement is not planned at this time unless the community is non-responsive to this order. 

Amended Riverside County Gatherings and Face Covering Order: Issued April 20, 2020

Riverside County Gatherings and Face Covering Order: Original Order (English/Spanish), Amended Order Issued on April 6, 2020 

Press Release Announcement: Riverside County Public Health Officer orders public to stay home and cover face when leaving (English/Spanish

Friday, March 27: Riverside County's Public Health Officer Dr. Cameron Kaiser ordered all short-term lodging, including short-term home rental, hotels and motels to limit their business to novel coronavirus response only. Limited activities that are still allowed under this order include providing lodging to protect the homeless population or for essential workers. The short-term lodging order applied to all cities and unincorporated areas of Riverside County. The order further states that no owner, tenant or marketing agent may rent or lease any short-term rental, vacation rental or timeshare. Read press release announcement.

An amended ordered was released clarifying that this short-term order is effective through June 19, 2020 at this time. In addition, violators are subject to civil enforcement actions including civil penalties of up to $1,000 per violation per day. Read the entire order by clicking this link or visiting

Amended Short-Term Lodging Orders from Riverside County Extending to June 19 

State Issues Orders to Stay Home, Begins Reopening in Stages

On Thursday, March 19, Governor Gavin Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19.

On Thursday, March 19, Governor Gavin Newsom issued a statewide order requiring all individuals living in the State to stay home or at their place of residence and requiring Non-Essential Businesses to be CLOSED. This includes Lake Elsinore Businesses such as bars, dine-in restaurants, gyms and fitness studios, entertainment venues, public events, hair and nail salons, among others. 

The order went into effect on March 19, 2020 and is in place until further notice. It covers the whole state of California, and it exempts activity as needed to maintain continuity of operation of the federal critical infrastructure sectors, critical government services, schools, childcare, and construction, including housing construction.

This order was amended on May 7, 2020 to allow for a gradual reopening of California's businesses. See below. 

Complaints about this order - How to contact the Governor: If you have any complaints about the "Stay At Home" Order, you can reach out to the Governor's Office of Constituent Affairs. You may call, leave a comment, or email (with no attachments). Find more information here.

MAY 7, 2020:  State's Reopening Plan Underway, Enter Stage 2

The Governor has issued his plans for reopening California, including the 4 stages we will go through until a fully opened California. You can view these 4 stages here. As such he issued a revised public health order for the original Stay at Home Order. This is in effect until further notice: 

View the State of California's Current Stay at Home Order, Last Amended on May 7, 2020 (NO END DATE NOTED)

Starting May 8, 2020, we will begin moving into Stage 2 of Governor Newsom’s plan. This move will be gradual, with some communities moving through Stage 2 faster than others. In order for counties to move through this stage and progress to the next, they must meet the readiness criteria and as outlined in the County Variance Guidance.

For Stage 2, lower-risk workplaces will be allowed to open with modifications. This will be phased-in, with only curbside pickup and delivery. This includes but isn’t limited to: Bookstores, jewelry stores, toy stores, clothing stores, shoe stores, home and furnishing stores, sporting good stores, antique stores, music stores, and florists. In addition, both manufacturing and logistics sectors may start to reopen. 

In addition, the Governor issued guidance for 17 sectors that are now allowed to be open with modifications as specified in the guidance. More information can be found on the Pandemic Resiliency Roadmap here.

MAY 12, 2020: Move Further Into Stage 2 

On May 12, the Governor announced that communities can now begin to further into Stage 2 by allowing the following sectors to now reopen safely:

  • Office-based Businesses (telework remains strongly encouraged)
  • Select Personal Services, i.e. Car Washes, Landscapers and Pet Groomers
  • Shopping Malls for Curbside Pick Up Only
  • Outdoor Museums, Open Gallery Spaces and Other Public Spaces

In addition, the Governor released Guidance for Restaurants and Shopping Malls that local businesses can use now to start getting ready to reopen soon. 

If you have questions about what businesses can be reopened and how, you can email the California Department of Public Health and you will receive a timely response:

Additional State Resources 

View the State's COVID-19 Webpage at

State Email for Questions:

INPUT SOUGHT: The State is asking residents for their input on how California should reopen. Fill out the survey here.

View the Report Card on California Resiliency here.

View the State of California's Current Stay at Home Order, Last Amended on May 7, 2020 (NO END DATE NOTED)

Read original State of California's Executive Order, issued March 19, 2020

Learn more about what this means to you - California's Frequently Asked Questions

Riverside County's Comprehensive List of Frequently Asked Questions regarding State and Local Orders

Watch the Governor's Address to the State regarding the Order 

California Department of Public Health Guidance: Coronavirus Disease 2019 (COVID-19) and Retail Food, Beverage, and Other Related Service Venues

Testing for COVID-19 

The City is dedicated to taking initiative in efforts to protect and prevent further spreading of the novel coronavirus (COVID-19). The City was approached by Riverside County to use Diamond Stadium for COVID-19 Drive-Up testing. The facility will be managed and operated by the State and Riverside University Health System Public Health Department.

On Sunday, March 22, the City was notified that the testing facility at Diamond Stadium is being expanded into a Community-Based Testing Site (CBTS). CBTS are California state directed, and federally supported testing centers. As such, testing has been expanded to anyone within 50 miles of the City of Riverside. Appointments can now be made online or over the phone. Read the County of Riverside's Press Release regarding the expansion of this testing facility.  

As of April 16, 2020, there are now four testing facilities in Riverside County. Below is a list of locations and hours of operation. You can make an appointment by calling (800) 945-6171 or online for testing at Diamond Stadium at

Testing is available to anyone. You do not have to be exhibiting any symptoms. However, you must have an appointment to be tested. 

  • Lake Elsinore: Diamond Stadium Drive Up Testing, Sunday - Thursday, 8:30 a.m. to 3:00 p.m. 
  • Perris: Perris Fairgrounds, Tuesday - Saturday, 9:30 a.m. to 3:00 p.m. 
  • Riverside: Harvest Christian Fellowship Church, Tuesday - Saturday, 9:30 a.m. to 3:00 p.m. 
  • Indio: Riverside County Fairgrounds, Tuesday - Saturday, 8:00 a.m. to 3:30 p.m. 

Find out more. 

City Declares Local Emergency

Facing rapidly changing demands related to the Novel Coronavirus (COVID-19) pandemic, the City of Lake Elsinore signed a proclamation of local emergency to ensure it is best prepared and equipped to respond and protect the community.

The proclamation was signed by City Manager Grant Yates, serving in the capacity of Disaster Director, and is effective immediately. It was presented to the City Council for official ratification at the next City Council meeting on Tuesday, March 24, 2020, it was renewed again by the City Council on June 9, 2020. 

View Signed Proclamation of Local Emergency by the City of Lake Elsinore

City Hall Reopens, Services Still Available Virtually

On Monday, June 15, 2020, City Hall officially reopened to the public. Several precautions have been put in place to best protect staff and those visiting City Hall. All visitors are required to wear a face mask. 

Services are still being offered virtually. Several services are being offered online on the City's new online Citizen Self Service Portal (CSS) where you can apply for Building, Fire and Engineering Permits, submit planning applications, and pay any associated invoices for permit or application fees all online. You can also monitor the status of your applications, request inspections, upload plans, and collaborate with City staff.

To navigate this new portal, the City has created user guides for each service type. Find out more, access the portal and find user guides for these new processes at

Related Information 

View Press Release regarding City Hall Closure & Virtual Services 

Citizen Self Service Portal 

City Facility Closures 

At this time, the following facilities are closed until further notice: 

  • Lake Elsinore Senior Center
  • Dream Extreme Neighborhood Center 
  • Lake Community Center 
  • Sports Fields for League play (all sports leagues have been notified).

All related rentals, contract classes, programs and events planned at these facilities will also be cancelled. This information can change rapidly. Additional changes will be made as needed. The City will do its best to update the community as quickly as possible. 

City Parks

The following park amenities are closed at all City parks until further notice:

  • Picnic Shelters/Gazebos
  • Sports Fields - Partial - Not Open for League Play

The City has begun reopening some park amenities. The following amenities have reopened

  • Skateparks
  • Pump Track
  • Sports Fields - Partial - Not Open for League Play
  • Playground Equipment 
  • Splash Pads
  • Tennis Courts
  • Parking Lots
  • Basketball Courts

No gatherings are allowed and all visitors must maintain social distancing and practice good personal hygiene when using park amenities. The City will continue to monitor the situation and if we see excessive crowds or find that visitors are not practicing social distancing requirements or abiding by the latest orders, the City may be forced to close park amenities again. 

The Lake & Levee Access 

At this time, Lake Elsinore remains open as a possible outdoor recreational option as mentioned and encouraged in existing Stay at Home orders by the State and County. However, Social Distancing is required. The City will continue to monitor the situation and if we see excessive crowds or find that visitors are not practicing social distancing requirements, the City will be forced to close the lake accordingly. 

The levee remains open. However, there is limited pedestrian access to the Levee and Summerly Community Park during COVID-19 testing hours at Diamond Stadium (i.e. Sunday- Thursday from 9 a.m. to 3:30 p.m.) Residents are discouraged from using the Levee or Summerly Community Park during these testing hours for their safety. Regular and vehicular access will be available outside testing hours.  

Launch Pointe is once again accepting reservations, find out more at

Commission & City Council Meetings 

An important part of City governance is public participation in decision making. In the midst of concerns about public gatherings, the City is working on several ways to continue to host Commission and Council meetings (as needed for essential City business) while still providing our citizens the ability to participate remotely. Below are the latest updates, however, this information is subject to change at any time. Updates will be provided as available.  

Viewing Public Meetings 

Consistent with Executive Order N-29-20, in-person participation by the public will not be permitted, and no physical location from which the public may observe public meetings will be available. However, remote public assistance is allowed in the following ways:

  1. Cable TV Broadcast on Spectrum Channel 29 and Frontier Channel 31.
  2. Livestream online at Please note: this link will not be active and functional until the meeting officially begins.
  3. Email public comments to before or during the meeting, before the close of public comment on an item, to be read by the City Clerk during public comment. Lengthy public comment may be summarized in the interest of time. View the agendas here. 
  4. To call into the meeting and provide public comment, please call the City Clerk at (951) 674-3124 ext. 262 or email to receive a participant ID.
  5. The City reminds our community to please heed the warnings and restrictions ordered by public health officials, including staying at home whenever possible, abiding by social distancing measures, and practicing regular hand washing whenever you have to go out into the community.

City Council - Next Meeting: Tuesday, June 23, 2020 at 7 p.m. (TO PROCEED) 

Planning Commission - Next Scheduled Meeting: Tuesday, July 7, 2020 (TBD) 

Public Safety Advisory Commission - Next Scheduled Meeting: July 15, 2020 (TO PROCEED) 

Code Enforcement - Street Sweeping & Garage/Yard Sales 

As of March 16, 2020, the City has suspended all enforcement of Street Sweeping until further notice when Stay at Home orders from the State of California have been lifted. Code Enforcement will remain focused on health and safety concerns during this time. The City plans to resume street sweeping enforcement beginning July 6, 2020. 

As of March 27, the City will no longer issue Garage or Yard Sale permits. As of May 8, 2020, Garage and Yard Sales may proceed, with precautions, without permits. No fines will be issued at this time. 

Homelessness Efforts 

On March 23, 2020, the County of Riverside announced Emergency Housing Programs for eligible homeless individuals related to COVID-19. The County has identified hotels and motels with available units for unsheltered homeless individuals to provide emergency temporary housing during the state order to “stay at home.” The temporary housing is part of a county program that includes case management, medical and wrap-around services, supported by local cities including Lake Elsinore. The housing is effective while the “stay at home” order is in effect. 

Eligible unsheltered homeless individuals include those who are 65 and older, pregnant, have a serious chronic health condition such as heart disease, diabetes, or lung disease, or have a compromised immune system. Homeless individuals who are ill or have been diagnosed with COVID-19 will be housed through a different system. Read Riverside County's press release regarding homeless efforts

The City and our homeless team including our street outreach partner, Social Work Action Group (SWAG), and local law enforcement will be supporting these efforts by identifying and referring those homeless individuals in our community that may be eligible and in need of this critical housing. Our teams  continue to respond appropriately to refer these individuals and attempt to get them housed. 

Business Support & Resources 

The City is committed to helping our business community navigate the resources available during these uncertain times. Find more information on the City's COVID-19 Business & Employee Resources page,

FREE Business Financial Assistance Webinars - The City and the Lake Elsinore Valley Chamber of Commerce hosted a series of FREE webinars to assist our business community in understanding the Federal Small Business Administration Programs that are now in place as part of the CARES Act (the $2.2 Trillion Federal Stimulus Bill) and, how to apply for grants, forgivable loans and,other available loans. View Business Financial Assistance Webinars Flyer. 

At this time, no additional webinars are scheduled. However, if you need assistance, you may contact Kim Joseph Cousins at

City of Lake Elsinore 90-Day Extension for Business License Renewals – On March 24, 2020, the City Council formally proclaimed a local emergency. As part of this proclamation, the City Council approved an automatic 90-day extension on business license renewals due to COVID-19. This 90-day extension will be applicable for any business license renewal fees due through June 30, 2020. Renew your business license online.

Mortgage & Rental/Eviction Relief 

As part of the CARES Act, homeowners can qualify for a forbearance on their mortgage payments for up to 12 months. Find out more at 

On March 25, the Governor announced a major financial relief package stating that “financial institutions will provide major financial relief for millions of Californians suffering financially as a result of the COVID-19 outbreak.  Under the Governor’s proposal, Californians who are struggling with the COVID-19 crisis may be eligible for the following relief upon contacting their financial institution”:

  • 90-Day Grace Period for Mortgage Payments
  • No Credit Score Changes for Accessing Relief
  • Moratorium on Initiating Foreclosure Sales or Evictions for 60 Days
  • Relief from Fees and Charges for 90 Days

Read the Governor’s Full Announcement

Read the Financial Help Frequently Asked Questions by the State of California

Consumer Financial Protection Bureau’s (CFPB) “Guide on Coronavirus Mortgage Relief Options,” which covers mortgage and rental options.

Statewide Moratorium on Evictions

On March 27, the Governor banned the eviction of renters unable to pay the rent because of COVID-19.  The new statewide executive order runs through May 31 and prohibits landlords from evicting tenants for nonpayment of rent and prohibits enforcement of evictions by law enforcement or courts.

Read Full Announcement regarding Statewide Moratorium

Read Governor’s Executive Order N-37-20

NEW Rental Assistance Program - Available Through November 2020 

The United Lift Rental Assistance Program is in partnership with Riverside County and will be administering $33 million in rental assistance to help keep 10,000 residents housed. The program covers over 100 percent of total past due rent, up to $3,500 per household. This funding is meant to cover past due rent from April 2020 to November 2020. 

To determine your eligibility and for more information go to 



Other Assistance for Residents 

Currently, the City does not offer additional assistance to residents related to COVID-19. Rather, Riverside County is offering a variety of assistance for residents in need. If you are seeking financial support or other social services such as food and job assistance, please contact the County by dialing 2-1-1 to be directed to available resources. 

Other Related Information: 

Meal Programs Offered in the City for Seniors

Riverside County's Food Distribution Online Map

Jobseekers may apply for workforce assistance programs (English/Spanish)

 Other Steps Taking Place at City Hall 

  • Regular, ongoing communication with the Riverside University Health System Public Health Department.
  • Dissemination of information in a timely manner, as needed. 
  • Implementing internal protocols to limit unneeded public exposure. 
  • Developing Business Continuity Plans.
  • Stocking up on disinfectant cleaning supplies and materials.
  • Increased sanitation at City facilities including parks and community centers.
  • Remaining diligent in monitoring attendees and staff at facilities for signs of illness 
  • Preparations to close facilities and/or cancel public events if deemed necessary

An update about the City's efforts was provided to the City Council on March 10, 2020. View PowerPoint

Additional Information and Resources:

Below are links additional information related to COVID-19:

*If you have any complaints about the "Stay At Home" Order, you can reach out to the Governor's Office of Constituent Affairs. You may call, leave a comment, or email (with no attachments). Find more information here.*

Are you struggling with paying your #rent? Not sure how to catch up on your rent? Need help?
Between the months of June and November, @UnitedWayInlandValleys in partnership with Riverside County will be administering $33 million in #rentalassistance to help keep 10,000 Riverside County families and residents housed.

The United Lift Rental Assistance Program is intended to cover over 100 percent of total past due rent, up to $3,500 per household. Funding is meant to cover past due rent from April 2020 to November 2020.
To determine your eligibility and for more information go to