What if the false alarm is an accident?

Our current policy will only find a false alarm to be excessive and will assess a fee on the alarm owner IF the false alarm is the third or more at that location in a 12-month period, as determined by the City. At three or more false alarms, the false alarm is deemed excessive and a nuisance and the City will send a fee assessment to the alarm owner to recuperate the service costs of the Fire and Police response to the false alarm.

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1. What's considered excessive false alarms?
2. What if the false alarm is an accident?
3. If I have received a notice, what do I do?
4. How much is the assessment?
5. I have submitted an appeal, what is the next step?
6. How may I contest a fee assessment or notice of false alarm?